Shipping policy

Thank you for shopping with Alegria Luxe, below you will find all the information regarding how we ship your orders.

All orders are processed within 1–3 business day.

Orders placed on weekends or holidays will be processed the following business day.

You will receive an email confirmation once your order has been shipped.

During high volume periods (sales, holidays), processing times may be slightly longer.

Standard shipping: £3.50

Free shipping: orders over £50

Delivery times are estimates and may vary due to customs or carrier delays.

Once your order is shipped, you will receive a tracking number by email.

Tracking updates may take up to 24-48 hours to appear.

We are not responsible for packages lost or stolen after delivery is confirmed by the carrier.

If your package arrives damaged, contact us within 48 hours with evidence so we can further assist you.

If your package is lost in transit, please contact us and we will open an investigation with the delivery courier.

It is the customer's responsibility to provide a correct and complete delivery address.

If a package is returned due to an incorrect or incomplete address

Customer may be responsible for reshipping costs.

If you have any questions about our shipping policy, please contact us:

tilly@alegrialuxe.co.uk

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